Simply walk into our Houston store at 7100 Harwin Dr., Ste A with your device. Our team will inspect it and give you an instant quote. If you accept, you get paid on the spot — same day, every time. You can also call us at (832) 475-9896 for a preliminary estimate before visiting.

No appointment necessary for walk-ins. Just stop by during business hours (Mon–Fri 9 AM–6 PM, Sat 10 AM–4 PM). For large bulk lots of 20+ devices, calling ahead helps us prepare and serve you faster.

Yes! Call us at (832) 475-9896 or email sales@buybackcellphones.com with your device model, storage size, carrier, and condition. We'll give you a ballpark estimate. Final pricing is confirmed after physical inspection at our store.

We buy a wide range of devices including: Used iPhones (all models), New-in-Box phones, Parts / iC components, Apple Watches, MDM Locked devices, Samsung Galaxy phones, MacBooks, Used iPads, Google Pixels, and miscellaneous mobile devices. When in doubt, just ask!

Yes, we do. Cracked screens, damaged back glass, water damage, non-functional devices — we'll make an offer based on parts value. The condition will affect the price, but we never turn away a device without at least taking a look.

Yes, MDM (Mobile Device Management) locked devices are one of our specialty categories. We also evaluate iCloud Activation Lock situations on a case-by-case basis. Contact us with details and we'll let you know what we can offer.

We primarily focus on unlocked devices, which receive the best prices. We do evaluate carrier-locked phones as well — contact us with the specific model and carrier and we'll let you know if we can make an offer.

Our pricing is based on current market resale values, device model and generation, storage capacity, carrier/unlock status, cosmetic condition (cracks, scratches), and functionality. We track market prices daily to keep our offers competitive.

Payment is made the same day, on the spot, as soon as you accept our offer. We offer cash and can discuss other payment arrangements for bulk transactions. There are no delays, no waiting periods — you walk out paid.

Absolutely not. The price we quote you is the price you receive. We believe in transparent, no-nonsense transactions. If the final inspection matches what you described, you get exactly what we quoted.

Yes! Bulk buying is one of our strengths. We work with repair shops, carriers, corporations, schools, and resellers. Whether you have 10 phones or 1,000, we can handle it. For large lots, please contact us in advance so we can prepare accordingly.

Absolutely. We partner with businesses that regularly have trade-in or surplus inventory. Contact our sales team at sales@buybackcellphones.com to discuss a business account and preferred pricing structure.

Yes, we strongly recommend performing a factory reset and removing your iCloud/Google account before bringing in your device. Go to Settings → General → Transfer or Reset iPhone → Erase All Content. This protects your personal data and speeds up the transaction.

Not required, but having the original box, charger, and accessories in good condition can positively affect your offer — especially for "New in Box" category devices where the box and accessories are part of the value.

A valid government-issued photo ID (driver's license, passport, or state ID) is required for all transactions. This is standard practice in the industry and helps protect both buyers and sellers.